MyZonix Remote Privacy Policy

Effective 18 July 2026

Service operator and privacy contact: MyZonix, support@myzonix.com.

Account data

MyZonix Remote uses the MyZonix Keycloak authentication service. It processes the email address, account name, authentication identifiers and security-session information required for registration, email verification, sign-in and account recovery. Passwords entered on the MyZonix sign-in page are handled by the authentication service and are not readable by the app.

Data on the device

RDP profiles are stored locally for the signed-in account. Remembered RDP passwords are encrypted with Android Keystore and AES-GCM. Local profiles remain until deleted, app data is cleared or the app is uninstalled.

Connections and diagnostics

RDP traffic goes directly to the computer address entered by the user; MyZonix does not proxy the desktop session. Diagnostics are generated and shared only when requested and exclude passwords, tokens, remote addresses, user names and domains. The app contains no advertising or behavioural analytics SDK.

Use, sharing and retention

Data is used only for authentication, account support and remote-desktop functionality. Account data may be processed by infrastructure providers required to run the authentication and email services. It is not sold. Server account data is retained while the account is active and until a valid deletion request is completed, except where limited retention is legally required for security or fraud prevention.

Your choices

Profiles can be deleted in the app. Clearing app data or uninstalling removes remaining local data. To request access, correction or deletion, use the in-app Settings page or visit the account deletion page.